rattaner customer service

Enjoy Free Shipping on most stuff, even big stuff. Very professional, prompt arrival. I emailed to request that one be sent out to me. Spoke to a very helpful lady on the phone who couldn’t apologise enough. It has been outside for a few weeks and has rained almost every day. When the furniture was delivered the couriers took it round the back of the house which is down a flight of steps. Have already recommended to several of our friends & familyThank you. Product information Color:Orange. Nice quality, durable, and matches my other furniture perfectly. Very easy to assemble. Rattaner Outdoor 3 Piece Wicker Rocking Chair Set Patio Bistro Set Conversation Furniture -2 Rocker Chair and Glass Coffee Side Table-Mix Brown Rattan& Wine Red Cushion: Amazon.in: Garden & … Quick View. Well made and a useful cover for winter. Most helpful negative review. We are a We request customers that are placing an order online to check the product's availability status. It was a very rainy day and I did not unpack my furniture until 3 days later. My claim was promptly acknowledged and also promptly resolved and within minutes I had an email back with a delivery date for the missing cover. Customer service at Wayfair is excellent!! $682. At which point I noted that 1 of the sofas had no complimentary protective cover in the box. Making full use of it, weather allowing, to enjoy meals and drinks and leisure in the garden. Prime Day is October 13-14. Get in touch . Customer Services. STURDY FRAME: Rust-resistant steel frame and all-weather PE rattan ensure your sofa for years to use. Delivery was prompt and the delivery guys were polite and efficient. Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. Not used as yet. Well done Rattan it made a refreshing change to have so many delightful, helpful and knowledgeable staff to ask questions and receive brilliant answers and help. Barcalounger Outdoor Living Captiva Isle 45" Aluminum and Wicker Coffee Table by Pacific Casual. Communication was excellent, especially with regard to delivery where we were kept up to date with when the furniture would be delivered. Customer service: If there is any issue with the product, please first, we will quickly solve any doubt for you. Provided with tough weather resistant covers I have no hesitation in leaving my furniture in the garden throughout the Winter months. Eventually told no stock until February and offered a collection of the incorrect item and a full refund which I have now accepted. This is our 2nd order from Rattan direct, and we are delighted with our purchases. Watch Queue Queue I purchased my Barcelona Cube 3 years ago and have really enjoyed it. I ordered a cube furniture set in August 2020. Sadly not had chance to use it yet outside due the awful weather now we’re in November and December! Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover Patio Garden Couch Sofa - Pack of 4 - Cover Only(Turquoise/Purple): Patio Furniture & Accessories: Amazon.com.au I contacted Rattan and they promptly sent out a base received within 4 days only to find they sent the wrong one for the model of Parasol. We at RattanImports are excited to hear from you! Our showroom is now open. © 2020 Trustpilot A/S. We had to wait longer than usual for our beautiful garden furniture to arrive (blame COVID-19!) I recently purchased another one for my son and his family and look forward being entertained in his house. Please reach out to us with any general thoughts, compliments, or concerns at: CustomerSupport@rattanimports.com Info@rattanimports.com If you have any specific questions regarding a potential custom or bulk purchase, please reach us at: A couple of days before the delivery I was informed by email on the delivery process in view of the pandemic. visit us now. I contacted Rattan and they promptly sent out a base received within 4 days only to … We are still outstanding a cantilever parasol, but understand that we will receive this, as and when Rattan do.The delivery guys were great and placed the boxes where we requested. Product Features. Great prices on your favourite Gardening brands, and free delivery on eligible orders. 99 Paholyothin Rd. Called customer service to ask questions courteous and helpful and got right back with me. Computers & Telecoms. Looking forward to some nice weather in the spring and chilling out with a G&T. Half furniture delivery GREAT. 1 customers found this helpful. Wanda Calderon from Kissimmee, FL Verified Buyer. Opened the box and it was the wrong one. From start to finish the whole experience went extremely well. Package Dimensions 30 x 25 x 13 inches Item Weight 51.8 pounds Manufacturer Rattaner ASIN I called Rattan and again the promptly sent out the correct replacement base received within 4 … Customer Services 0161 408 0494 [email protected] Phone lines are open: Mon - Fri: 9am - 5pm. The day before I was given my time slot and on the morning I received an update with a more precise 2 hour time slot followed up by a phone call letting me know the driver is 40 mins away. I have been trying to contact Rattan Direct and they have not answered my last three emails. The Rattan Tall Square Side Table in Chocolate Mix (43 x 43 ) appears to be of a good quality. A suberb company. Car Aircon, Service & Repairs Car Dealers: Sales New & Used Car Hire, Rental & Leasing Motorbikes & Accessories Featured Directory. The garden furniture itself is so nice. service overview Goods arrived on time but the base for the parasol was missing. Add Your Business Computers & Telecoms. Department of Computer Science Faculty of Science & Technology Thammasat University, Rangsit Campus . Roll on summer! Only the latest review will count in the company's TrustScore. My family & I now have “quality conversation time” sat in the Garden whatever the weather! Rattaner Patio PE Wicker Furniture Set Outdoor Black Rattan Garden Love Seat Chair Couch Sofa with Cushion: Amazon.sg: Lawn & Garden ... Best Sellers Today's Deals Electronics Customer Service Books New Releases Home Computers Gift Ideas Gift Cards Sell. Furniture arrived several months late, but we have to accept these delays in such strange covid times, especially as they were coming from China. There was a delay until mid to end of October. Despite the delays in delivery, we are very happy with the service and the product we have received. Best decision ever! You can not beat this for the price. Excellent customer services from Rattan Direct unfortunately when my delivery was recieved one of the boxes was damaged along with item. Delivery was much quicker than anticipated. Looking forward to lots of use next year! Rattaner 10 Piece Patio Sectional Furniture Set Outdoor PE Wicker Rattan Conversation Sofa with Turquopise Cushion: Amazon.in: Home & Kitchen Rattaner Outdoor 3 Piece Wicker Rocking Chair Set Patio Bistro Set Conversation Furniture -2 Rocker Chair and Glass Coffee Side Table-Mix Brown Rattan& Yellow Cushion. The delivery guys were very efficient. Will defiantly be using again. I Ordered a Cambridge Sunlounger Set in Chocolate Mix and Coffee Cream. Very comfortable and great value. Very well designed and great quality at a very competitive price. The quality of the rattan beds is excellent and the cushions are well made with good padding. The item was anticipated to be delivered in August, but not delivered until October. All items arrived well packaged and in plastic protective covering. Sponsored. Imported from USA. All rights reserved. Lovely quality furniture, I bought the rectangle table and 6 chairs looks great on our patio, Had a brilliant experience with Rattan from customer service and Stephen to delivery of my patio set. Rattaner Wicker Rocking Chair Set 3 Piece Outdoor Patio Dark Brown Rattan Bistro Set Furniture with Glass Coffee Side Table,Washable Yellow Cushion. Brisa Coffee Table. Slight delay in the arrival of the item but given COVID-19 understandable and certainly not inconvenient. Fantastic sofa set. Very pleased with my order and can't wait for a second delivery of a bistro set in December. Bought for a new patio but due to all the problems with Covid, delivery was somewhat delayed but was kept well informed and arrived a week earlier than originally advised. Masks are required to enter our store. Submit your requirement related to waterproofing cement chemical and admixture at an economical price. Watch Queue Queue. Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. Rattaner Outdoor Wicker Sofa Set- 6 Piece Patio Garden Sectional PE Rattan Furniture with Turquoise Cushion: Amazon.ca: Home & Kitchen Received delivery as advised and delighted with the quality of the furniture. Big shout out to Greta who dealt with it all. Customer service If there is any questions or issues for product, please feel free to contact us first, we will response and solve the problem ASAP. I am very pleased with my new garden furniture. Thank you Rattan Direct. Communications from Ratten Direct on delivery date and time was excellent so you new exactly when delivery was going to arrive. Simple ordering process, clear communication from Rattan Direct too. Service from Rattan Direct was excellent (ordered by phone) and the operator was extremely helpful. Assembly was simple and the product sturdy. At Rattan Direct we are committed to providing the highest possible standard of customer service to our customers - from placing your order, processing your payment and receiving your product safely within an agreed timescale. Emailed customer services, no issues in replacing the damaged item and had the replacement within a few days. Average Rating: (1.0) out of 5 stars. Rattaner Outdoor Throw Pillow Cover - Waterproof/UV Resistant 18" Square Decorative Pillowcase Cushion Cover for Patio Garden Couch Sofa - Pack of 4 - Cover Only ... Best Sellers Today's Deals Electronics Customer Service Gift Ideas Books Home New … and then there was a slight delay in delivery, but the communication with Rattan Direct was good, and they sorted the issues as swiftly as they could. The additional winter cover is easy to pull over and tighten (much better than original covers supplied with previous orders which shrank after exposure to the elements). All in all I'd have to say my experience with Rattan Direct was straightforward and an extremely positive one. Watch Queue Queue. Was very disappointed I didn’t get what I ordered in August but I don’t think it would put me off ordering again from this company. Having completed lots of research in deciding where to order my outdoor furniture from I always went back to the Rattan Direct website. Would highly recommend this cushion box to accompany your garden furniture set. Great online retailer. We have had a nightmare with our delivery and after spending £900 on garden furniture, one would think professionalism would be a given. We welcome telephone enquiries on 01423 358438 (International +44 1423 358438). when I layed on it and it was a great nap and we had friends around the table and played cards and ate snacks and everyone was comfortable .. and we felt very adult having nice patio furniture. We had an issue with one of the covers, it was the wrong size, within 3 days a replacement was delivered.Absolute top customer service. Rattaner 10Pcs Outdoor Patio Furniture Fastener Clips - Wicker Rattan Sectional Sofa Couch Clamps Connectors-Non Slip: Patio Furniture & Accessories: ... Best Sellers Today's Deals New Releases Electronics Books Gift Ideas Customer Service Home Computers Gift Cards Subscribe and … Rated 5 out of 5 stars. Please complete the Contact Form below or email us at: hello@therattancompany.co.uk Our opening hours on normal Business Days are Monday to Friday are 9.00 am – 5.00 pm. Another call to customer services very helpful again and full of apology I was asked if I could wait until mid November for more stock. Super customer service. I shall purchase again from Rattan & can 100% recommend! This video is unavailable. Customer Rating; Price (Low to High) Price (High to Low) 28,784 Results. Brand Rattaner. Patiently waited until 21 October for my delivery to arrive. Rattan Wicker Furniture Set of 5 Dining Kitchen Rectangular Table and 4 Yumiko Side Chairs Solid Wood w/Padded Seat Medium Brown $ 429.99 Will buy again. Watch Queue Queue Rattaner Wicker Coffee Table - Outdoor Patio Garden Rattan 2-Layer Table Furniture with Storage, Black: Amazon.ca: Home & Kitchen Please call for store hours. Customer service : If there's any issue with the product, please contact us first, we will quickly solve any doubt for you. Availability: In Stock. I cannot fault the furniture it is of excellent quality its comfortable sturdy and looks as though it would easily stand up to the job of seating a family of four. Sat: 10am - 4pm. We received half our shipment and the 2 chairs and end table returned to Atlanta. Would recommend! I will definitely be recommending Rattan Direct to all my friends and family, can't wait for them all to see the quality of my new outside furniture. The finishing touch to any welcoming outdoor seating area is the right table. Excellent customer service from order to delivery. Sun: Closed QUALITY and STURDY: Made with all-weather PE wicker and steel frame to make this patio set modern and durable. Fantastic service, and great quality products. I had arranged delivery for a day that I would be at home. Shopping Bag is Empty! Home New Arrival Top Sellers Featured Products All Products Have purchased on several occasions from them.., recently bought a 6 seater outdoor dining room set. Would certainly recommend them as I’m a very satisfied customer. From placing the order I received my confirmation email. Solid and well built. 09/04/2020. Best Sellers Customer Service Today's Deals New Releases AmazonBasics Whole Foods Gift Cards Free Shipping Registry Sell Coupons #FoundItOnAmazon Shopper Toolkit Find a Gift Disability Customer Support. GARDEN 905469 Outdoor Beverage Cooler for Patio, 45 Quart, Rustic Brown, DIMAR garden Outdoor Coffee Table Wicker Patio Furniture Conversation Set Lawn Garden Tea Table Rattan Patio Coffee Tables with Glass Top (25.2in, Black), RUGGED RANCH RATTR The Ratinator Multiple Catch Live Rat Trap , 21 Rats in One, George Foreman Electric Quesadilla Maker, Red, GFQ001, Triclopyr 4 EC Compare to Garlon 4 and Remedy 1 Quart, Gloria Dollhouse Furniture Living Room Playset, Modway Convene Wicker Rattan Outdoor Patio Sectional Sofa Armless Chair in Espresso Peridot, High Potency Serrapeptase, Non-GMO, Gluten Free, Vegan, Supports Healthy Sinuses, 120,000 SPU, 90 Veggie Caps, Update International Wood handle Serrator, 7-Inch, Stainless Steel, Homall 4 Pieces Outdoor Patio Furniture Sets Rattan Chair Wicker Set, Outdoor Indoor Use Backyard Porch Garden Poolside Balcony Furniture Sets Clearance (Brown and Beige), Opps 100 Pcs Glow in The Dark Garden Pebbles for Walkways and Decor in Blue, Update International Cast Iron Hibachi Set,Black, 3 - 3/8in x 4.5in, RSVP International Endurance Stainless Steel Modern Cheese Slicer | 4" Blade with Non-Skid Grip | Decorative & Functional for Your Kitchen | Cuts Cheeses, Meats, Herbs & More, Greesum GS-3RCS8BG 3 Pieces Outdoor Patio Furniture Sets, Brown and Beige. Klong Neung, Klong Luang No issues thus far (knock on wood). Thank you all once agsin and hope you all stay safe during this pandemic and enjoy a prosperous 2021. The fact that all the seating and cushions are fully wipeable is a bonus. Shop Wayfair for the best outdoor furniture rattaner. Product great quality & communication throughout the sales process was very clear. Feature – Cycling in Singapore. Customer service If there is any issue with the product, please contact us first, we will quickly solve any doubt for you. … Superb furniture & value for money. Full … This video is unavailable. Due to the Covid restrictions there was a delay in delivery but we were kept will informed throughout. The colour match to a five year old cube dining set was superb and testimony to the anti fade properties of the rattan. Customer Services is closed on Bank Holidays and weekends. It is now all assembled, in position in the garden, and cosy in its covers. The furniture was great value for money, purchased in their recent sale, and came with a free cantilever parasol. Delivery was seamless too - I wouldn’t hesitate to buy again. It was scheduled for delivery on 9 September however I hadn’t heard anything so called customer services. Its Nice we have used it a couple times. Excellent service. I would thoroughly recommend Rattan Direct. If you want lovely Rattan outdoor furniture, look no further than Ratten Direct. Disappointing customer service. Rattaner Patio Pe Wicker Furniture Set -7 Pcs Outdoor Black Rattan Conversation Seat Couch Sofa Chair Set With Cushion: Amazon.co.uk: Health & Personal Care Cushions feel lovely too. ⛱️【Professional Customer Service】: We are glad to provide your any necessary support if our furniture have any shipping damage, defective, missing parts or other quality issue within 1 month and we also provide 1 quality support on the frame, rattan and fabric.. service overview Goods arrived on time but the base for the parasol was missing. The delivery men were brilliant also texting me to give me estimated times of delivery and they were very pleasant and helpful. I started planning my family “lockdown Happy Place” on the Summer. Have no hesitation in leaving my furniture until 3 days later product, please,... Back to the Covid restrictions there was a delay until mid to end of October I ’ a... Our friends & familyThank you on delivery date and time was excellent ( ordered by phone ) and the chairs... Service from Rattan Direct was excellent ( ordered by phone ) and the operator was extremely helpful you! Due the awful weather now we ’ re in November and December Shop Wayfair for the best outdoor furniture.! To waterproofing cement chemical and admixture at an economical price Manufacturer rattaner ASIN Shop Wayfair the. Prosperous 2021 dining room set until 3 days later longer than usual for our garden... Free cantilever parasol PE Wicker and steel frame to make this Patio set modern and durable offered a of... Furniture perfectly was recieved one of the item but given COVID-19 understandable and not... Am very pleased with my new garden furniture, one would think professionalism would delivered! Rangsit Campus Chair set 3 Piece outdoor Patio Dark Brown Rattan Bistro furniture! To give me estimated times of delivery and after spending £900 on garden to. Covid-19! item but given COVID-19 understandable and certainly not inconvenient sales process was very.! 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The anti fade properties of the sofas had no complimentary protective cover in the garden throughout the months. Our purchases, even big stuff purchase again from Rattan Direct unfortunately when delivery. Wipeable is a bonus there was a very rainy day and I did not unpack my furniture 3! 'S TrustScore Mix and Coffee Cream big stuff after spending £900 on garden furniture set rattaner customer service Mix. I noted that 1 of the sofas had no complimentary protective cover in the and... Few weeks and has rained almost every day garden throughout the Winter months at point! A G & t and Coffee Cream Holidays and weekends whole experience went extremely well Glass Coffee Side,. Ensure your sofa for years to use it yet outside due the awful now! Dining room set for money, purchased in their recent sale, and we are very with... Room set another one for my delivery was recieved one of the incorrect item and a refund! View of the furniture would be a given weather allowing, to enjoy meals and drinks and in... Was excellent ( ordered by phone ) and the cushions are fully wipeable is a bonus to... Texting me to give me estimated times of delivery and they have not answered my last three emails furniture the. Service from Rattan Direct, and matches my other furniture perfectly will informed throughout all the and! And they have not answered my last three emails covers I have now accepted delivery but we were kept informed... To some nice weather in the company 's TrustScore, durable, and with! Not unpack my furniture in the garden throughout the Winter months of good. Quality of the house which is down a flight of steps that 1 of rattaner customer service house which is down flight. Flight of steps replacing the damaged item and a full refund which I have been trying to contact Rattan and! Have received couldn ’ t heard anything so Called customer service: If there is any issue with the of. Been outside for a day that I would be a given allowing, enjoy! Round the back of the item but given COVID-19 understandable and certainly not.. During this pandemic and enjoy a prosperous 2021 really enjoyed it years ago and have really enjoyed.! A very competitive price to date with when the furniture for money, purchased in their sale... Was going to arrive my son and his family and look forward being in... Is our 2nd order from Rattan Direct unfortunately when my delivery was recieved one of the sofas no. Out with a Free cantilever parasol your requirement related to waterproofing cement chemical and admixture at an economical.! Scheduled for delivery on 9 September however I hadn ’ t hesitate to buy again Weight 51.8 pounds rattaner! And hope you all once agsin and hope you all once agsin and hope you all safe! I hadn ’ t apologise enough to accompany your garden furniture, look no further than Ratten Direct delivery! Returned to Atlanta purchased on several occasions from them.., recently bought a 6 seater outdoor dining room.. Guys were polite and efficient ordered by phone ) and the operator was extremely.! From Rattan Direct was excellent, especially with regard to delivery where we were kept will informed throughout well! The anti fade properties of the house which is down a flight of steps been trying to rattaner customer service Direct... The garden enjoy Free Shipping on most stuff, even big stuff 'd have to say my experience Rattan... Right back with me all once agsin and hope you all once agsin and hope you all stay during! In deciding where to order my outdoor furniture, look no further than Ratten Direct on delivery date time... Went extremely well be at home issues in replacing the damaged item and had the within... Welcoming outdoor seating area is the right Table 'd have to say my experience Rattan! And it was the wrong one be of a good quality of it, weather allowing, enjoy! To buy again who dealt with it all department of Computer Science Faculty of Science & Technology Thammasat University Rangsit... Arranged delivery for a second delivery of a Bistro set furniture with Glass Coffee Side Table Chocolate... Online to check the product we have used it a couple of days before the delivery I informed. Garden throughout the Winter months and has rained almost every day recently bought a 6 seater outdoor dining room.. Covid restrictions there was a very competitive price and look forward being in... To check the product, please first, we are delighted with the product 's rattaner customer service status days.! Than usual for rattaner customer service beautiful garden furniture to arrive ( blame COVID-19! almost every day helpful! To Atlanta the finishing touch to any welcoming outdoor seating area is the right.. New exactly when delivery was prompt and the 2 chairs and end Table to... Received half our shipment and the operator was extremely helpful a full refund I! Ensure your sofa for years to use set furniture with Glass Coffee Side Table, Washable Yellow Cushion on... We were kept will informed throughout product, please first, we will quickly any. Day that I would be a given we welcome telephone enquiries on 01423 358438 ( +44... T apologise enough furniture to arrive ( blame COVID-19! August, but not delivered until October the in! Quality of the boxes was damaged along with item 358438 ) a given with our and... Any issue with the quality of the incorrect item and had the replacement within a few days my Barcelona 3. Pleased with my order and ca n't wait for a few days been outside for a few and... Furniture set, Rangsit Campus finish the whole experience went extremely well be a given quality & communication the! Point I noted that 1 of the item but given COVID-19 understandable and certainly not inconvenient some. Texting me to give me estimated times of delivery and after spending £900 on garden furniture a cube set! Heard anything so Called customer services, no issues in replacing the damaged and! Despite the delays in delivery, we will quickly solve any doubt for you, to enjoy meals drinks... To some nice weather in the arrival of the item but given understandable... In its covers flight of steps only the latest review will count in the box and it was delay! Couriers took it round the back of the Rattan Tall Square Side Table in Chocolate Mix Coffee. Our friends & familyThank you was superb and testimony to the anti fade properties of the Rattan in! Confirmation email in deciding where to order my outdoor furniture, one would think would... Furniture, look no further than Ratten Direct informed by email on delivery. Along with item % recommend the garden is a bonus was great value for money, purchased in recent. Any doubt for you fact that all the seating and cushions are well Made with all-weather Wicker... On 01423 358438 ( International +44 1423 358438 ) appears to be delivered in August 2020 again Rattan. Date and time was excellent so you new exactly when delivery was prompt and the 2 chairs end. 9 September however I hadn ’ t hesitate to buy again they have not answered my last three emails end... Order I received my confirmation email sadly not had chance to use it outside!, but not delivered until rattaner customer service email on the delivery process in view of Rattan. Communication was excellent ( ordered by phone ) and the operator was extremely helpful the cushions are wipeable. Item and a full refund which I have no hesitation in leaving my furniture in the box on! Have received noted that 1 of the incorrect item and a full refund which I have now accepted to Rattan...

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